Experience
TripAdvisor, Ottawa — Sr. Product Manager
AUG 2018 - PRESENT
I am currently helping Hotel and Restaurant owners get discovered and booked by over 300 million travellers around the world.
Klipfolio, Ottawa — Product Manager
SEPT 2017 - JULY 2018
Led various product, marketing, and documentation initiatives which helped lift our True Trial rate (trials that came back the second day) by 4%.
Doubled click-through rates by implementing a third-party tool that enabled personalized messaging to different user personas.
Interviewed customers and worked closely with designers, customer success managers and other stakeholders to revamp how assets are shared within the product. - Demonstrated data-driven decision-making and empathy for users in a redesign of app navigation.
Implemented system to calculate Net Promoter Score in-app, resulting in a 10x increase in data volume.
Klipfolio, Ottawa — Manager, Technology Partnerships
NOV 2014 - AUG 2017
Built a Gallery of analytics widgets from the ground up, reducing time-to-delight by 98%. Created and managed a team which grew the Gallery to over 300 widgets (Klips) in one year.
Collaborated with over 50 technology partners including HubSpot, Twitter Ads, Shopify, and Xero to build valuable content for mutual customers.
Worked with industry influencers (e.g. Rand Fishkin, Andy Crestodina) to create pre-built dashboards that continue to bring in hundreds of leads per month.
Doubled our Google Analytics API quota twice in three years to allow for continued growth in that market.
DataValet, Ottawa — Product Manager
JULY 2014 - NOV 2014
Retained as one of 8 employees upon the acquisition of BOLDstreet by DataValet.
Responsibilities were expanded to include product customization for new customers.
BOLDstreet Wireless, Ottawa — Product Manager
MARCH 2013 - JUNE 2014
Worked closely with high-profile customers and partners including: Starbucks, Telus, and Bell to deliver custom Wi-Fi analytics solutions.
Royal Military College of Canada, Kingston — Researcher
APRIL 2011 - AUG 2011
Improved data analysis methods for detecting magnetic fields in stars by modifying existing code. Preliminary results were presented at the Women in Physics conference held at the Perimeter Institute for Theoretical Physics in Waterloo, ON.
Canadian Institute for Theoretical Astrophysics, Toronto — Researcher
APRIL 2010 - AUG 2010
Analyzed several years of Hubble Space Telescope data, in search of objects in the outer solar system. As a result of the work done on this survey, I am a co-author to Measuring the Abundance of sub-kilometer sized Kuiper Belt Objects using Stellar Occultation.
Education
Queen’s University, Kingston — Bachelor of Science, Honours
SEPT 2018 - APRIL 2012
Specialization in Mathematical Physics.
Volunteering
Community Immigrant Services Organization, Ottawa — Volunteer
MARCH 2017 - MARCH 2018
Participated in the Friends of the Family initiative and was matched with a family who had come to Canada as refugees from Syria. The intent of the project is to help families feel welcome in their new city by exploring libraries, museums, art galleries, and other public facilities together.
The Royal Ottawa Mental Health Centre, Ottawa — Volunteer
MAY 2014 - FEB 2016
Played games and spent time with youth inpatients managing a variety of mental health conditions.